1. Introduction & Privacy Commitment
39bd believes your personal data belongs to you. We respect your privacy and follow international-standard technology and policies to keep your information protected.
This Privacy Policy explains in detail how 39bd collects, stores, uses, and where necessary shares your data. We never sell or misuse your information without your consent.
Our Privacy Policy is aligned with the General Data Protection Regulation (GDPR) and applicable international data protection laws. We encourage you to read this policy carefully before submitting your data to 39bd.
2. Information We Collect
Various types of data may be collected during your use of the 39bd platform. The types of data and their purposes are listed below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification |
| Contact Information | Email address, phone number | Account Management & Communication |
| Financial Information | Payment method details, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, browser type, device information | Security & Fraud Prevention |
| Behavioral Data | Gaming history, betting patterns, session duration | Service Improvement & Responsible Gaming |
| Location Data | Country, city (approximate) | Compliance with Geographical Restrictions |
3. Methods of Data Collection
39bd may collect your data through several methods:
Direct Collection
- Information you provide during the registration process.
- Documents uploaded during KYC verification.
- Payment details provided during deposits or withdrawals.
- Information provided when contacting the support team.
Automatic Collection
- Browsing behavior collected via cookies and similar technologies.
- Server access data stored in log files.
- Activity automatically recorded during gaming sessions.
- Device fingerprint and network information.
Collected from Third Parties
- Transaction verification data received from payment providers.
- Information obtained through identity verification services.
- Information received from fraud prevention services.
4. Purpose of Data Use
The collected information is used for the following purposes:
- Account Management: To enable registration, login, and account security.
- Identity Verification: To complete the KYC process and prevent fraud.
- Financial Transactions: To accurately process deposits and withdrawals.
- Service Improvement: To analyze data and improve the user experience.
- Contact: To send important notifications, promotional offers, and platform updates.
- Legal Obligations: To comply with applicable laws and regulatory requirements.
- Responsible Gaming: To identify unusual betting behavior and provide appropriate assistance.
5. Data Storage & Protection
39bd employs industry-standard technical and organizational measures to keep your data secure:
Technical Security
- 256-bit SSL/TLS encryption used for all data transfers.
- AES-256 encryption applied to all stored data.
- Two-factor authentication (2FA) technology.
- Regular security audits and penetration testing.
- Firewall and anti-DDoS protection.
Data Retention Period
Your data is retained for as long as your account remains active. Following account closure, certain data may be kept for up to 5 years due to legal obligations. Once this period has elapsed, the data is securely deleted.
6. Data Sharing with Third Parties
39bd may share your data with third parties only in the following limited circumstances:
- Payment Provider: Information required to process transactions.
- Identity Verification Service: Specific data required for the KYC process.
- Regulatory Authority: Where required by legal obligation.
- Fraud Prevention Service: To detect suspicious activity.
- Law Enforcement: In accordance with a court order or government directive.
All third-party partners are contractually required to maintain their own data protection policies in compliance with 39bd's privacy policy.
7. Cookie Policy
39bd uses cookies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:
Essential Cookies
These cookies are essential for the platform's core functions — including maintaining login sessions, performing security checks, and saving account preferences. They cannot be disabled.
Functional Cookies
These cookies remember your language preference, display settings, and other personalization options.
Analytics Cookies
These cookies are used to monitor website usage and help improve our services. All data collected is fully anonymized.
8. Your Rights
Under the 39bd Privacy Policy, you have the following rights:
9. Privacy of Minors
39bd strictly prohibits use of the platform by anyone under 18. We do not knowingly collect any information from minors.
If a parent or legal guardian discovers that their child has registered on 39bd, please notify our support team immediately. We will promptly close the account and delete all associated data.
10. Policy Changes & Contact
39bd reserves the right to update this Privacy Policy, in part or in full, at any time. You will be notified of any significant changes via your registered email and platform notifications.
Continued use of the platform after any changes constitutes acceptance of the updated policy. The date of the latest update is shown at the top of this page — we recommend checking it regularly.